Vinted Shoppers Voice Frustration Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices after backlash from users.
